Terms and conditions of sale

  1. Preamble
    1.1. Definitions
    1.2 Purpose of the contract
  2. Rates
  3. Service features
  4. Ordering services
  5. Booking and deposit
  6. Cancellation

 

  1. Preamble

1.1. Definitions

Sales Les Jardins Hajira : this term designates Les Jardins Hajira , trade name of the, registered with the R.C.S code NAF 9604Z unclassified human health activity.

SIRET 953 928 454
RCS Lyon A 507 939 957
Intra VAT no : FR32507939957

Buyer : This term refers to the contracting party who has ordered a service or gift voucher.
‘he Purchaser may or may not be the Beneficiary of the Gift Certificate or service, depending on whether he is using it personally or offering it to a third party.

Beneficiary : means the person holding the Purchase Voucher.
Purchase voucher: means the voucher, which is given by the Beneficiary. The voucher may also take the form of a jpg or pdf digital gift card. .
Party (ies) : means jointly or separately the Buyer and/or the Beneficiary and the Seller.

Service : means the Service or product supplied by the Partner for the benefit of the Beneficiary

Site : refers to the www.massage-tantrique-lyon.com website

 

1.2 Purpose of the contract

The purpose of these General Terms and Conditions of Sale and Warranties (hereinafter referred to as «GTC») is to define the terms and conditions under which the Seller offers the sale of gift vouchers.

Consequently, any order placed by the Buyer implies his unreserved acceptance of and full and entire compliance with these GCS, which shall prevail over any other document, unless the Seller expressly agrees otherwise in writing.
The Buyer acknowledges that he/she has read the GCS prior to placing his/her order.
These General Terms and Conditions of Sale come into force on 10 October 2022. They cancel and replace all previous versions.
The Vendor reserves the right to modify these GCS at any time by publishing a new version on the Site. In the event of a change to the GTCS, the applicable GTCS are those in force on the date of the order, a copy of which is given to the Buyer along with the order confirmation letter.
The temporary or permanent non-application of one or more clauses of the GTCS by the Seller shall not constitute a waiver by the Seller of the other clauses of the GTCS, which shall continue to have effect.
The photos on the Site have no contractual value.

  1. FORMATION OF THE CONTRACT

The Customer may place an order with Hajira Lamrabet either in her office or via the TOUCHER DE SOIE website, «TOUCHER DE SOIE".« www.massage-tantrique-lyon.com « in accordance with the specifications on the site.

Any order placed by the Customer implies acceptance of these GCS and acceptance of the prices and description of the services available for sale.

Les Jardins Hajira undertakes to honour orders and services as soon as payment has been received. Failing this, Les Jardins Hajira undertakes to inform the Customer.

 

  1. Rates

The sale prices of services on the TOUCHER DE SOIE website, indicated in Euros, are those in effect at the time the order is registered by the Buyer.

The prices include the value added tax (VAT) applicable on the day of the order and any change in the applicable VAT rate will automatically be reflected in the price of the treatments sold by LES JARDINS HAJIRA via its website.

LES JARDINS HAJIRA reserves the right to modify the prices of its services at any time. The Purchaser will be informed of any such changes prior to placing an order.

 

  1. Service characteristics

In accordance with article L 111-1 of the French Consumer Code, the Buyer may, prior to placing an order, take note, on the https://www.massage-tantrique-lyon.com website, of the essential characteristics of the product(s) or service(s) that he/she wishes to order.

 

  1. Ordering services

All orders imply unreserved acceptance of these terms and conditions of sale.

Once the Buyer has registered his/her order by clicking on the «Confirm your order» icon, he/she is deemed to have knowingly and unreservedly accepted these general terms and conditions of sale, as well as the prices, volumes and quantities of the services offered for sale and ordered.

The Buyer may order: on the Internet

by phone

The sale will not be considered final until Hajira Lamrabet has sent the Purchaser confirmation of the order, in the form of a summary by e-mail or by post to the address provided by the Purchaser, and has received payment in full.

LES JARDINS Hajira recommends that the Purchaser keep this information on a paper or computer document.
Payment must be made when the Buyer orders the services.

Hajira Lamrabet will collect the full amount of the order when the order is validated.

orders are payable in Euros.

The Purchaser guarantees LES JARDINS HAJIRA that he/she has the necessary authorisations to use the method of payment that he/she has chosen when registering the order form.

LES JARDINS Hajira reserves the right to suspend or cancel any order and / or service, whatever its nature and level of execution, in case of non-payment of any sum due by the Purchaser or in case of payment incident.

Appointments made with LES JARDINS HAJIRA by the beneficiary of the service which have not been cancelled or postponed 24 hours in advance will result in the cancellation of the service and the price will be retained by LES JARDINS HAJIRA.

  

5– Booking and deposit

Booking by telephone or Internet

The validity of any reservation made by telephone or Internet is subject to the Customer paying the full amount or a deposit corresponding to 30 % of the price of the service(s) reserved.

Lhe total amount paid will remain dLES JARDINS Hajira, without consideration, in the following cases theventualité où the appointment made by telephone or Internet would not be postponed 24 hours in advance.


Partial invalidity : If one or more stipulations of these general terms and conditions of sale are held to be invalid or declared as such in application of a law, regulation or following a final decision by a competent court, the other stipulations will retain all their force and scope.

 

 

  1. CANCELLATION

In application of article L. 121-20 of the French Consumer Code, the Customer has a period of fourteen clear days from the date on which the order form is made available to exercise their right of withdrawal, without having to justify their decision or pay any penalties. However, the cost of returning the goods shall be borne by the Customer. The exercise of the right of withdrawal will give rise to the choice of the purchaser:

-either a cash refund by bank transfer, or a credit note.

After 14 days, the amount paid is considered as acquired by LES JARDINS Hajira .

The voucher corresponding to participation in a programme over several dates validated by the beneficiary at the time of purchase will be considered as used in the event of even partial use. No reimbursement will be made. The total amount remains the property of LES JARINDS Hajira.

 

7- CANCELLATION

cancellation of service
Appointments made with LES JARDINS Hajira by the recipient of a service that has not been canceled or rescheduled 24 hours in advance will result in the cancellation of the service and the price will be retained by LES JARDINS Hajira.

If the 24-hour advance notice is respected, the appointment can be rescheduled, but no refund is possible.

The voucher is not nominative. The beneficiary who wishes to cancel may nominate a replacement.

Cancellation of deposit
The deposit paid will be forfeited to LES JARDINS Hajira , without compensation, in the event that the appointment made by telephone or Internet is not rescheduled 24 hours in advance.

Cancellation of the programme over several sessions

The dates of the programme, agreed with LES JARDINS Hajira , are validated by the beneficiary of the programme when the service is purchased.

In the event of non-attendance on one of the dates of the purchased programme, the beneficiary undertakes to notify LES JARDINS Hajira 24 hours in advance. No refund will be possible, but the beneficiary may join a new group to recover the lost date.
Any cancellation Failure to notify 24 hours in advance will result in the loss of the appointment corresponding to one of the dates on the programme and the price will be retained by LES JARDINS HAJIRA .

No waiver The fact that one of the parties does not avail itself of a breach by the other party of any of the obligations referred to in these general terms and conditions of sale shall not be interpreted for the future as a waiver of the obligation in question.

APPLICABLE LAW AND JURISDICTIONTENT

These GCS are governed by French law.
Information Technology and Civil Liberties The information collected by LES JARDINS HAJIRA during any order from the Purchaser are necessary for the management of his order by LES JARDINS Hajira . In accordance with the Data Protection Act No. 78-17 of 6 January 1978, the Purchaser has a right of access, rectification, opposition and deletion of data concerning LES JARDINS Hajira.

The customer may exercise this right at the address of the registered office of the company LES JARDINS Hajira mentioned in Article 1 «Purpose» herein.

Any dispute relating to the existence, interpretation, performance or breach of contract between the Customer and LES JARDINS Hajira, even in cases of multiple defendants, will, in the absence of amicable agreement, the exclusive jurisdiction of the court of the place of domicile of the defendant or, at the option of the defendant, the place of provision or actual delivery of the product.